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Managed services providers in the talent management industry are a great way to ensure your company has everything in place to succeed. But how do you determine if an MSP partner matches your organization and business model? Here are some questions when considering a partnership with a managed service provider.
Making the Most of Your MSP Partnership
What Services Do You Provide?
The first question is determining what the MSP provides at each price point. That way, you’re not surprised when you query about a specific function only to find that it’s not part of your package. Before talking with them, create a list of aspects that you would like to put in the control of your MSP so that you can be on the same page when discussing their offerings.
What Happens if My System Goes Down?
When outsourcing this aspect of your business, you want to know the contingency plans if the technology goes down. Your MSP should have a satisfactory answer and a disaster recovery process to ensure you never lose critical data or time.
How Do You Support My Talent Management and Growth?
Your MSP should be a partner in your business. When you’re growing, they have to grow with you. Supporting your talent management will be a critical part of your success and the entire reason for working with an MSP in the first place. What processes do they have in place to support you?
What is Your Communication Process?
Communication is the backbone of any successful business relationship. With an MSP, you have expectations for how your partner will share information with you. Do they offer a single point of contact? Do they support your preferred method of communication, including digital media or phone conversations? How often will you meet with them to understand recent updates?
What Makes You Different?
With several options for MSPs in your area, how do you determine which is right for you? Asking them what makes them different from their competition will allow you to compare apples to apples and contrast which organization will be a trustworthy partner for your business.
Is an MSP right for you?
Anserteam Workforce Solutions represents North America’s very best staffing agencies aligned together to deliver world-class workforce management solutions. We offer end-to-end talent services that can be customized for any size business, utilizing our Managed Services Provider (MSP) model and Vendor Management Solutions (VMS) technology. Is your organization seeking a WBENC-certified diversity partner to provide measurable results and substantial cost savings? Contact us today.
